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 Do you have a question or comment? Maybe you have an idea how I can improve my service. If so, I would love to hear from you. Or maybe, there was a slight problem with your order.
The way to get the fastest response is to call me: 888-537-8833 or 513-407-8727. A real human being will almost always answer the phones from 8:30 am - 2:00 pm Eastern Time M-F. If you leave a voice mail, we listen to those first thing each day we are in the office. We take the weekend off to be with our families.
The second-best way is to email me. Send an email to sales "at" askthebuilder.com. You need to use the @ symbol and put all the characters together. I don't do that here because the pesky Spammers will see that address and start to spam me.
You can mail me a traditional written letter. I love getting those - what a treat in today's electronic world! My address is:
Tim's General Store
8060 Reading Rd. Suite 4
Cincinnati, OH 45237
Finally, if you are having trouble getting one of my EBooks or a Checklist, be sure to check your Spam folder in your email. The email, with the download link, may be there. I, as well as other online merchants, am having trouble with Yahoo. If you have a Yahoo email address, absolutely check you Spam folder. My guess is you will find your stuff there. Sorry!
Thanks,
Tim Carter
Ask the Builder
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